Coepi/Note legaliAggiornato il 25 luglio 2025

Terms and conditions

Short version: we prepare and file your NIF application through a Portuguese lawyer, you pay once, and if we cannot file you get your money back. The full terms follow.

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Acceptance

These terms govern your use of the Coepi website and the services provided by People not paperwork, Lda. ("Coepi", "we", "us"). By using the website or the services you agree to them. If you do not agree, do not use the services.

What we do

Coepi helps individuals with administrative processes in Portugal, in particular obtaining a Portuguese tax number (NIF). The service is delivered through our online platform. The NIF itself is issued by the Autoridade Tributária e Aduaneira; Coepi is a private company and not a government agency.

Your account

Some services require an account. You are responsible for keeping your sign-in details confidential and for everything that happens under your account. Tell us immediately about any unauthorised use. The information you give us must be accurate and complete, and you keep it up to date.

Intellectual property

The content on this website, including text, graphics, logos, images and software, belongs to Coepi or its content suppliers and is protected by copyright and trademark law. You may not reproduce, distribute or create derivative works from it without our written permission.

Payments, fees and refunds

Fees are listed on the website and paid in advance through a third-party payment processor. The fee for a NIF application is paid once; nothing renews. If your application cannot be filed, you get the full fee back. Otherwise, fees are non-refundable once we have started work on your behalf, except where the law requires a refund.

Termination

We may suspend or end your account and access to the services, without prior notice, for conduct that we believe violates these terms or harms other users, us or third parties.

No warranty

The services are provided as they are and as available, without warranties of any kind, express or implied. We do not warrant that the services will be uninterrupted, error-free or completely secure, and while we aim for accuracy we do not guarantee the completeness or accuracy of the information provided. The decision to issue a NIF is made by the tax authority, not by us.

Limitation of liability

To the fullest extent permitted by law, Coepi, its directors, employees and agents are not liable for indirect, incidental, special, consequential or punitive damages, including loss of profits, data or goodwill, arising from your use of the website or the services.

Governing law

These terms are governed by the laws of Portugal. Any legal action arising under them is brought exclusively in the courts of Lisbon, Portugal.

Changes

We may change these terms. The new version is posted on this page with a new date, and continued use of the service after that counts as acceptance.

Contact

Questions about these terms: legal@coepi.eu, Coepi (People not paperwork, Lda.).