Terms and Conditions

Last Updated: 25 July 2025

Disclaimer: This is a general template for Terms and Conditions and does not constitute legal advice. You should consult with a legal professional to ensure this document meets your specific needs.

1. Introduction & Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the Coepi website and the services provided by Coepi, Lda. ("Coepi", "we", "us", or "our"). By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.

2. Description of Services

Coepi provides services to assist individuals with administrative processes in Portugal, including but not limited to obtaining a Portuguese NIF (Número de Identificação Fiscal). Our services are delivered primarily through our online platform.

3. User Accounts and Responsibilities

To use certain services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account. You must provide accurate and complete information and keep your account information updated.

4. Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of Coepi or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.

5. Payments, Fees, and Refunds

All fees for our services are listed on our website and must be paid in advance. All payments are processed through a secure third-party payment processor. Our refund policy is outlined on the specific service page at the time of purchase. In general, fees are non-refundable once we have commenced work on your behalf, except as required by law.

6. Termination

We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users of our services, us, or third parties, or for any other reason.

7. Disclaimer of Warranties

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that the services will be uninterrupted, error-free, or completely secure. While we strive for accuracy, we do not guarantee the completeness or accuracy of the information provided.

8. Limitation of Liability

To the fullest extent permitted by law, Coepi, its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, or goodwill, arising from your use of our website or services.

9. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Portugal. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Lisbon, Portugal, and the parties hereby irrevocably consent to the personal jurisdiction and venue therein.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the service after any such changes constitutes your acceptance of the new Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Coepi, Lda.
Email: legal@coepi.eu